Cancellation Policy of Quick Fix UAE

1. Overview
   This Cancellation Policy applies to services scheduled through the Quick Fix UAE app. Our goal is to maintain a fair and transparent policy for both users and service providers.
2. Cancellation by Users
   • Advance Notice: Users must cancel a service appointment before the assigned service provider’s scheduled arrival time to avoid charges.
   • Cancellation Fee: A fee of 50 AED will be charged for cancellations not communicated before the service provider’s arrival time.
3. Cancellation Before Vendor Assignment
   • Full Refund: If the cancellation is made before a vendor (service provider) is assigned, and in cases of advanced payment, a full refund will be provided.
4. Cancellation by Quick Fix UAE
   • Service Provider Unavailability: If a service provider is unavailable, we will notify you promptly and offer rescheduling options or a full refund.
   • Safety Concerns: Quick Fix UAE reserves the right to cancel any service due to safety concerns.
5. Rescheduling
   • To accommodate your needs and those of our service providers, we encourage rescheduling appointments rather than canceling them, whenever possible.
6. Modifications to Policy
   • Quick Fix UAE reserves the right to modify this policy. Users will be notified of any significant changes.
7. Contact Us
   • For questions about this policy or to make a cancellation, please contact us at info@quickfix-uae.com.